Report Fraud
Help keep our community safe. Report suspicious activity, unauthorized transactions, or scam attempts — securely and confidentially. Anonymous reporting supported.
How to Report Fraud
Four simple steps to file a complete, secure fraud report.
Gather Evidence
Save screenshots, transaction IDs, emails, or any proof of the fraudulent activity before reporting.
Choose Channel
Decide whether to submit online, call our hotline, chat with an agent, or visit a branch.
Submit Report
Fill out the secure encrypted form with all details. Anonymous reporting is fully supported.
Get Confirmation
Receive a case reference number instantly. Our fraud team will follow up within 24–48 hours.
File a Fraud Report
Secure, encrypted & 100% confidential. Anonymous reporting supported.
Encrypted & confidential. Anonymous reporting allowed — you don't need to share personal details.
Reach Our Fraud Team
Our team is available 24/7. Choose your preferred channel.
Fraud Hotline
1-800-123-4567
Available 24 hours, 7 days a week
Live Chat
8AM – 10PM EST
Avg. response under 2 minutes
Email Fraud Team
fraud@secureguard.com
Response within 2 business hours
Visit a Branch
Mon–Fri, 9AM–5PM
Bring a valid ID and evidence
Fraud Safety Tips
Know what to do and what to avoid when you've been targeted.
Do This
Document Everything
Save screenshots, emails, and transaction IDs as evidence for your report.
Contact Your Bank
Immediately freeze or dispute the affected card or account.
Change Passwords
Update credentials for email, banking, and any compromised accounts.
Report to Authorities
File a report with local police and relevant cybercrime units.
Monitor Your Credit
Place a fraud alert and review your credit report regularly.
Avoid This
Don't Send More Money
Fraudsters often ask for 'processing fees' — never send additional funds.
Don't Share OTPs
No legitimate organization will ever ask for your one-time password.
Don't Click Suspicious Links
Avoid links in unsolicited emails, SMS, or social media messages.
Don't Confront Suspects
Leave investigations to professionals — personal confrontation can be dangerous.
Don't Be Embarrassed
Anyone can be targeted. Reporting quickly protects you and others.
Stay Safe from Fraud
Discover tips, scam alerts and tools in our Security & Safety center.